For many companies, 2020 has been like navigating uncharted waters. Businesses have faced rapidly changing customer and employee expectations precipitated by recent events, which have accelerated several key customer service trends. Key amongst the trends that are on their way to becoming reality is digitalisation, which businesses will have to treat as mainstream. They must be prepared to deal with…
When I talk with entrepreneurs, I always hear about the idea, the team behind and how they will affect the market. One question, I never get a proper answer for: How will you sell your product/idea? Distribution is key for any successful business. Without a good salesperson in your team you will never succeed. The salesperson is today looked upon…
Corona has hit the world hard! Almost every country is in lockdown, and my guess is that this is just the tip of the iceberg. When Asia and Europa have overcome the crisis, we will have to turn our attention to Africa. Corona will be part of our lives for the remainder of 2020 and probably even longer, until we…
To have the right employee can be extremely essential to a company. If an employee isn’t doing the job as he or she should, it can cause huge consequences regarding the economy and other aspects in a company. I think it’s paramount that employees are self-propelled and independent in their work. You don’t want to spend too much time helping an…
One thing is for sure, we Europeans have a real need to “do good” for people in the Third World (as we call it). There’s not a country which has not had a big live donation TV show, where people donate millions to help poor families in the Third World. In addition to this, many people make a monthly donation…
Vor 30 Jahren sind meine Eltern af die Strasse gegangen um für Freiheit und gegen ein System zu demonstrieren. Ein Kampf der so wichtig war, dass mein Vater nicht einmal an der Geburt seines Kindes teilnahm. Diese Generation kämpfte nicht nur für sich. Sie kämpfte auch für die kommende Generation, die in einem freien und geeinten Deutschland aufwachsen sollte. Diese…
By the end of 2018, my brother and I had a talk about what 2019 should bring. I came up with the idea about investing in Africa.The idea was born because we were looking for new ideas and different startups. When you work across Europa, you meet many ideas but in some way, they are similar. It is hard to…
Most parents likely wish for their kids to have a great future and do even better in life than they did themselves. They want them to get an education and a good job. Very few parents would probably support their kids in becoming self-employed. My parents are no different. Even though my family has a long history of being self-employed,…
People sometimes ask me why I became self-employed. I always answer that I’d probably be the worst employee in the world because I hate working for other people. The truth is, that I love working with other people but I can’t stand being dependent on others. I first had the chance to be my own boss when I was 14…
I’m often asked: do you just drink coffee all day?This question usually comes from people wondering if I just hop from café to café every day or if I actually get some work done. The short answer is simple but of course, there’s more to a meeting than showing up for the caffeine boost. Yes, I do drink a lot…